Choosing a home care agency for a loved one is one of the most important decisions a family can make. Whether you're noticing that mom is missing meals or dad needs help with daily activities, finding the right support can bring peace of mind and improve quality of life. But with so many options in the Cedar Falls and Waterloo area, how do you know which home care agency is the right fit?

At Maxona Care, we understand the weight of this decision—and we’re here to help. Below are key factors to consider when selecting a reliable, compassionate, and professional home care agency in Iowa.

1. Determine the Type of Care Needed

Start by identifying your loved one’s specific needs. Do they need help with bathing, dressing, and personal care? Are you looking for someone to provide companionship, prepare meals, or assist with memory challenges like Alzheimer’s or dementia? Knowing the type and frequency of care will help narrow your options to agencies that specialize in those services.

✅ Tip: Maxona Care offers customized care plans, from a few hours a week to 24/7 live-in support, depending on your family's needs.

2. Check for Licensing and Accreditation

In Iowa, home care providers must be registered and meet state requirements. Confirm that the agency you’re considering is licensed and in good standing. Also, ask whether they perform background checks and ongoing training for their caregivers.

✅ Maxona Care is fully registered and operates with vetted, well-trained caregivers who are passionate about what they do.

3. Understand Payment Options

Cost is a major consideration. Be sure to ask about private pay rates, package flexibility, and whether the agency accepts Medicaid waiver programs, VA or long-term care insurance. Understanding payment structure upfront can prevent surprises down the road.

✅ We accept both Medicaid Waiver, VA, Long Term Care Insurance (LTC) and private pay clients, and we’ll walk you through the process step by step.

4. Look for Responsiveness and Availability

Emergencies don’t always happen during office hours. Choose an agency that offers 24/7 support and can begin care quickly, especially if you’re in a crisis or need immediate help.

✅ At Maxona Care, we offer urgent-start care within 24–48 hours — because when you need help, you shouldn’t have to wait.

5. Read Reviews and Ask for References

Check online reviews, especially on platforms like Yelp, Google, or Facebook. Ask the agency if you can speak to other families who have used their services. Real experiences can give you a better feel for the agency’s reliability and care quality.

6. Schedule a Consultation

Finally, schedule a free in-home or virtual consultation to meet with the team, ask questions, and discuss your loved one’s unique needs. A quality agency will take the time to listen and design a care plan around your family’s goals.

Ready to Talk? We’re Here to Help.

At Maxona Care, we provide compassionate, non-medical home care services to seniors and families throughout Cedar Falls, Waterloo, and surrounding areas. Our caregivers are trained, dependable, and truly passionate about helping others live safely and independently at home.

Call us today to schedule your free consultation. Let’s build a care plan together — one that brings comfort, trust, and peace of mind.

📞 470-756-1751
🌐 www.maxonacare.com

Maxona Care — Care with dignity, service with heart.